At war138, your privacy is treated as a core operational standard — not an afterthought. This document explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a member of our platform.
war138 applies 256-bit SSL encryption and strict access controls to safeguard all personal data held on our systems.
These cards summarize our core data practices. They complement — but do not replace — the full policy text below.
war138 collects only the personal data that is strictly necessary to provide our services, process transactions, verify identity, and meet regulatory obligations. We do not collect data speculatively or beyond what is operationally required.
All data transmitted between your browser and war138 servers is protected by industry-standard 256-bit Transport Layer Security (TLS). Sensitive data at rest — including KYC documents and payment details — is stored in encrypted form with strict access controls.
war138 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing networks. Data sharing with third parties is limited strictly to service delivery, fraud prevention, and legally mandated disclosures.
As a war138 member, you have the right to access, correct, port, and request deletion of your personal data. You may also object to certain processing activities. Requests are handled within 30 days with no administrative fee.
Identity and age verification data is processed solely for KYC compliance, anti-money laundering (AML) obligations, and fraud prevention. KYC documents are retained only for as long as legally required and are not used for marketing purposes.
war138 uses cookies and similar tracking technologies strictly for session management, platform performance, and aggregate analytics. No cross-site behavioral advertising cookies are deployed. Full details are in our Cookies section below.
war138 ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of all individuals who access or use our online betting and gaming services at https://war138.cam. This Privacy Policy describes our practices with respect to the collection, use, storage, disclosure, and protection of your personal data.
This policy applies to all current and former registered Members of war138, visitors to our website, and any other individuals whose data we process in connection with the operation of the Platform. It covers personal data collected through our website, customer support channels, and third-party service integrations (such as payment processors).
war138 primarily serves players who are residents of Indonesia. Where this policy references "you" or "the Member", it applies to any individual who has created or attempted to create an account with war138, regardless of the city or region — whether Jakarta, Surabaya, Bandung, Bali, Medan, Yogyakarta, or elsewhere.
Agreement: By registering an account on war138 or by continuing to use the Platform after this policy has been updated, you confirm that you have read and understood this Privacy Policy and consent to our data practices as described herein.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| Personal Data | Any information that relates to an identified or identifiable natural person — including name, email address, device identifiers, IP address, and financial account details. |
| Processing | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, or deletion. |
| Data Controller | The entity that determines the purposes and means of processing Personal Data. For war138 members, the Data Controller is the war138 operating entity. |
| Data Processor | A third party that processes Personal Data on behalf of the Data Controller under a data processing agreement — such as our payment processors and cloud hosting providers. |
| KYC Data | Identity and age verification documents submitted by Members, including Indonesian KTP copies, proof of address, and payment method verification documents. |
| Cookies | Small text files stored on your device by your browser at the instruction of the war138 web server, used to maintain session state and collect aggregate usage analytics. |
The Data Controller responsible for your personal data in connection with your use of war138 is the internationally licensed operating entity behind the war138 brand. As an internationally operated platform primarily serving Indonesian players, war138 applies data protection standards consistent with internationally recognized best practices for online gaming operators.
All data protection enquiries, subject access requests, and formal complaints should be directed to our Data Protection contact, accessible via the contact details in Section 17 of this policy.
war138 collects the following categories of personal data, depending on the nature of your interaction with the Platform:
4.1 Registration & Identity Data
Collected when you create a war138 account. This data is used to establish and manage your account, communicate important service updates, and enforce the 21+ age restriction.
4.2 Identity Verification (KYC) Data
Collected when a withdrawal is requested or when fraud risk thresholds are triggered. KYC data is processed solely for ide ntity and age verification, AML compliance, and fraud prevention. We retain these documents in encrypted storage for the period legally mandated under international gaming regulations.
4.3 Payment & Transaction Data
Collected when you deposit or withdraw funds. Payment card numbers are not stored by war138 — they are tokenized by our PCI-DSS compliant payment processors. We retain transaction history for accounting, tax, AML compliance, and dispute resolution purposes.
4.4 Usage & Behavioral Data
Automatically collected when you use the Platform. This data is used for fraud detection, platform security, technical support, aggregate analytics, and responsible gaming monitoring. We do not use behavioral data for cross-site advertising tracking.
4.5 Customer Support Communications
When you contact our support team via email or live chat, we retain transcripts and correspondence. This data is used solely for quality assurance, training, and resolution of your support request.
war138 collects personal data through the following channels:
war138 processes your personal data on the following legal bases:
war138 uses your personal data for the following purposes:
Marketing: war138 will only send promotional communications (bonus offers, tournament announcements, seasonal promotions) if you have opted in to marketing during registration. You may opt out at any time via account settings or the unsubscribe link in any marketing email.
8.1 Service Providers (Data Processors). war138 shares personal data with the following categories of third-party service providers under strict data processing agreements:
All service providers are contractually bound to process data only on war138's instructions, maintain appropriate security measures, and delete data when the service relationship ends.
8.2 Legal & Regulatory Disclosure. war138 may disclose personal data without your consent where required by law, including:
8.3 No Data Selling. war138 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing networks under any circumstances.
As an internationally operated platform, war138 may transfer personal data to service providers located outside Indonesia, including cloud hosting infrastructure and specialized gaming software providers in jurisdictions with robust data protection frameworks. All international data transfers are conducted under one or more of the following safeguards:
Where data is transferred to third countries, war138 ensures that equivalent security and confidentiality protections apply.
war138 retains personal data only for as long as necessary to fulfill the purposes for which it was collected or to satisfy legal obligations. Specific retention periods are as follows:
| Data Type | Retention Period |
|---|---|
| Account Registration Data | Duration of account plus 5 years post-closure (AML requirement) |
| KYC Documents | 5 years after account closure (regulatory compliance) |
| Transaction Records | 7 years after transaction date (tax & accounting obligations) |
| Bet History & Game Logs | 5 years after bet settlement (dispute resolution & audit trails) |
| Customer Support Transcripts | 3 years after case closure |
| Marketing Consent Records | Duration of consent plus 2 years |
| Session & IP Logs | 12 months (fraud prevention & security) |
After retention periods expire, personal data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for statistical analysis.
war138 implements industry-standard technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While war138 takes extensive measures to secure your data, you are responsible for maintaining the confidentiality of your login credentials. Use a strong, unique password and never share it with third parties. Enable two-factor authentication if available.
war138 uses cookies and similar technologies to enhance platform functionality, maintain user sessions, and collect aggregate usage analytics. The cookies deployed fall into the following categories:
12.1 Strictly Necessary Cookies
These cookies are essential for the Platform to operate. They enable session management, authentication, and load balancing. You cannot disable these cookies without severely impacting platform functionality.
12.2 Performance & Analytics Cookies
These cookies collect aggregate information about how visitors use the Platform — such as which pages are visited most frequently and where errors occur. All data collected is anonymized. This information helps war138 improve site performance and user experience.
12.3 Functional Cookies
These cookies remember your preferences (such as language selection, preferred odds format, and recently played games) to provide a more personalized experience.
12.4 What war138 Does NOT Use
12.5 Managing Cookies
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may prevent you from accessing certain features of the Platform, such as maintaining a logged-in session.
As a war138 Member, you hold the following rights regarding your personal data:
Exercising Your Rights: To exercise any of the above rights, contact our Data Protection team at [email protected] (plain text — not a clickable link) with the subject line "Data Subject Request" and include your registered Member ID. war138 will respond within 30 calendar days at no charge. We may request additional identity verification before fulfilling a request to ensure data is not disclosed to an unauthorized third party.
war138 does not knowingly collect personal data from individuals under 21 years of age. Our services are strictly age-restricted (21+) and are not directed at minors. If we become aware that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that data and permanently close the associated account.
Parents and guardians who believe their child has provided personal data to war138 should contact us immediately at [email protected] (plain text — not a clickable link). We will investigate and take appropriate action within 48 hours.
The war138 Platform may contain links to third-party websites (such as payment processor portals or game studio homepages) and integrates third-party game content. war138 is not responsible for the privacy practices of these external sites. Each third party operates under its own privacy policy, which governs data collected when you interact with their services.
We recommend reviewing the privacy policy of any third-party site or service before providing personal data. war138's Privacy Policy applies only to data collected directly by war138.
war138 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to registered Members via email or a prominent in-platform notification at least 7 days before the revised policy takes effect.
The "Last Updated" date at the top of this document indicates the most recent revision. We encourage you to review this policy periodically. Continued use of the Platform after a policy update constitutes acceptance of the revised terms.
If you have questions, concerns, or requests regarding this Privacy Policy or war138's data practices, please contact our Data Protection team:
For data subject requests (access, rectification, erasure, portability), please include "Data Subject Request" in your subject line and provide your war138 Member ID for verification purposes.
war138's commitment to transparency extends across all operational areas. Review our complete set of policies to understand how we serve Indonesian players responsibly.